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Our Policies

Shipping Policy

At Pick-a-Pickleball-Paddle, we offer free standard shipping on all orders over $100. Orders are typically processed and shipped within 1-3 weeks, and transit times may vary depending on the shipping destination.

Expedited shipping options are available at an additional cost. Please note that delivery times for expedited shipping options are estimates and are not guaranteed.

Extra fees may occur at checkout with shipping internationally, check total before proceeding with purchase to be comfortable.

Privacy Policy

At Pick A Pickleball Paddle, we take your privacy seriously. We understand that you trust us with your personal information, and we are committed to protecting it. This privacy policy outlines the types of information we collect, how we use it, and the steps we take to protect it.

Information We Collect:

  • Personal information, such as your name, address, email address, and phone number, is collected when you create an account or place an order on our website.
  • Payment information, such as your credit card number and billing address, is collected when you make a purchase.
  • Information about your browsing and shopping history on our website is collected through the use of cookies and other tracking technologies.

How We Use Your Information:

  • We use your personal information to process your orders and provide customer service.
  • We use your email address to send you information about our products and promotions.
  • We use your browsing and shopping history to personalize your experience on our website and to improve our products and services.

Sharing Your Information:

  • We will not share your personal information with any third parties, except as necessary to process your orders or as required by law.

Data Security:

  • We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure.
  • All sensitive information, such as payment information, is transmitted using secure, encrypted connections.

Privacy Policy Changes:

  • We reserve the right to update this privacy policy at any time. If we make changes, we will post the new policy on our website and update the effective date.

By using our website and placing an order with us, you consent to the collection, use, and sharing of your personal information as outlined in this privacy policy. If you have any questions or concerns, please contact us.

Return Policy

At Pick-a-Pickleball-Paddle, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you may return it within 15 days of the original purchase date for a full refund.

All returned items must be in their original condition, including packaging, documentation, warranty cards, manuals, and accessories to be elligible for free returns. Items over $1000 are not elligible for free returns. Returns that do not meet these requirements may be rejected.

To initiate a return, please contact our customer service team at [contact@pickapickleballpaddle.com] to request a return. Please include your order number, the item(s) you wish to return, and the reason for the return.